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3.1

Creating a Single Panel

The panel editor walks you through three steps and shows a live preview of every change:

  • Go to the Ticket Panels page and click Create next to Panels.
  • Setup - Name the panel, choose whether tickets open as private channels or private threads, and pick the support teams, mention role and form.
  • Panel Message - Choose the channel and a message style, then design what members see and where the ticket button sits.
  • Welcome Message - Write the message posted inside each new ticket. Placeholders fill in the member and ticket details.
  • Click Publish Panel to post it to your server.

Nothing is posted until you publish. If something needs fixing, the save bar lists it and takes you straight to the field.