Documentation

Learn TicketsX faster

Setup guides, the full command reference, Premium features, and the REST API in one place.

1

Quick Setup

Welcome to TicketsX! This guide walks you through everything from initial setup to advanced features. Most servers go from inviting the bot to taking their first ticket in a few minutes.

The quickest way

Run /setup in your server and TicketsX builds a working setup for you, then walks you through what to do next right there in Discord. If you would rather do it by hand, follow the steps below.

  • A Support Team role. Give it to your staff and they get access to every ticket.
  • A private Tickets category, so only your staff can see open tickets.
  • A channel with a ready to use panel in it, so members can open a ticket straight away.
  • A log channel where transcripts land once a ticket closes.

Getting Started

  • Invite the bot to your server using this link.
  • Go to the dashboard to configure your settings and create staff teams.
  • Create your first ticket panel.
  • Start receiving and managing tickets!

Make sure the bot has Administrator permissions for full functionality. This ensures the bot can create channels, manage permissions, and handle tickets properly.