Slash commands
Run support without leaving Discord
The day-to-day essentials are all slash commands. The full list also includes /rename, /merge, /jumptotop, /switchpanel, /help, /invite, and /about, plus a right-click Create Ticket menu on any message.
Close the current ticket, now or on a timer.
Add an optional reason and delay like 30m or 1h. The transcript is saved automatically when the ticket closes.
Assign yourself so everyone knows who owns the ticket.
Pairs with /unclaim and /transfer to hand tickets between staff without losing history.
Add a user or role to the current ticket.
Grants access to the channel instantly. Use /remove to take it away again.
Send a saved reply with autocomplete.
Answer common questions in one command. Tags are managed from the dashboard and can include embeds.
Ask the ticket creator to confirm closing.
They get Accept and Deny buttons, with an optional auto-close timer that cancels if they reply.
Generate an AI summary of the ticket.
Turns the conversation into a compact brief for handoffs. Available on Premium servers.
Built to stay out of your way
Commands respect your staff teams and panel permissions, so nobody can do more than their role allows.