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Creating a Multi Panel

Multi panels allow you to have multiple ticket types in one message:

  • Go to the "Ticket Panels" page in the dashboard.
  • Click "Create Panel" and select "Multi Panel".
  • Create individual panels that will be added to the multi panel.
  • Configure each panel's button text, emoji, and color.
  • Select which panels to include in the multi panel.
  • Choose a channel and send the panel.

Multi panels can have up to 5 buttons. Each button creates a different type of ticket.

Example use case: Create a multi panel with buttons for "General Support", "Technical Issues", "Bug Reports", "Billing", and "Partnership".