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3.2

Creating a Multi Panel

Multi panels put several single panels in one message, so members pick the kind of ticket they need:

  • Create the single panels you want to offer. Each one keeps its own form, teams and welcome message.
  • Go to the Ticket Panels page and click Create next to Multi-Panels.
  • Choose the channel, then add the panels and drag them into order.
  • Choose whether members pick a panel with buttons or from a dropdown menu.
  • Design the message with the same builder single panels use.
  • Click Publish Panel.

A multi panel holds 2 to 25 panels. Buttons suit a handful of options, while a dropdown keeps a long list compact and shows each panel's dropdown description.

Example use case: Create a multi panel with buttons for "General Support", "Technical Issues", "Bug Reports", "Billing", and "Partnership".