Learn TicketsX faster
Setup guides, the full command reference, Premium features, and the REST API in one place.
REST API
Premium includes the full TicketsX REST API: guild-scoped tokens that let your own tools open, close, claim, rename, and route tickets, post messages and saved replies, manage panel appearance, and read your ticket history — without going through Discord. The complete endpoint reference lives in the API Reference section.
What Premium unlocks on the API
- The whole API. Tokens can only be created and used while the server has an active subscription.
- Full ticket search. Search every archived ticket by message content, who said it, participant groups, date ranges, panel, rating, or channel ID — then pull the ticket you found.
- Full transcripts. Every message of a closed ticket in chronological order, with per-participant stats.
- Full HTML export. Download the exact rendered archive of a ticket, ready to store or embed.
Tokens are permission-scoped, expiring, rotatable, rate limited per action, and audit-logged. The three transcript capabilities above are off by default on every new token and must be switched on deliberately.
If Premium lapses your tokens are kept, not deleted: API calls return 402 until you reactivate, and you can still list, disable, and revoke tokens from the dashboard in the meantime.