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Auto-Close Settings
Auto Close Enabled
Enable automatic closing of inactive tickets. This helps keep your ticket channels organized.
Close on User Leave
When enabled, tickets are automatically closed when the ticket creator leaves the server.
Close on User Leave Delay
Time to wait (in seconds) before closing a ticket after the user leaves. This gives them time to rejoin if they left accidentally.
Example: Set to 3600 (1 hour) to close tickets 1 hour after the user leaves.
Since Last Message Delay
Automatically close tickets after this many seconds of inactivity (no messages).
Example: Set to 86400 (24 hours) to close tickets that have been inactive for a day.
Both auto-close features require "Auto Close Enabled" to be turned on.