Send a Webhook Message

POST/<guild_id>/api/tickets/<ticket_id>/webhook-message

Send a webhook-styled message into a ticket channel. Useful for posting automated notifications, status updates, or messages from external systems.

Request Body

Name	Type	Required	Description
content	string	optional	Plain text message content.
embed_title	string	optional	Title for an optional embed.
embed_description	string	optional	Description body for the embed.
embed_color	string	optional	Embed colour as a hex string or Discord colour name.
username	string	optional	Override the webhook’s display username.
avatar	string	optional	Override the webhook’s avatar with an image URL.

At least one of content, embed_title, or embed_description is required. All other fields are optional and fall back to defaults when omitted.

Example request

curl -X POST \
  -H "Authorization: Bearer <API_TOKEN>" \
  -H "Content-Type: application/json" \
  -d '{"content":"Deployment complete","embed_title":"Status Update","embed_description":"v2.4.1 is now live","embed_color":"#5865F2","username":"Deploy Bot"}' \
  https://api.ticketsx.xyz/<guild_id>/api/tickets/<ticket_id>/webhook-message

Example response

{
  "success": true,
  "message_id": "1234567890123456789"
}