3.2
Creating a Multi Panel
Multi panels put several single panels in one message, so members pick the kind of ticket they need:
- Create the single panels you want to offer. Each one keeps its own form, teams and welcome message.
- Go to the Ticket Panels page and click Create next to Multi-Panels.
- Choose the channel, then add the panels and drag them into order.
- Choose whether members pick a panel with buttons or from a dropdown menu.
- Design the message with the same builder single panels use.
- Click Publish Panel.
A multi panel holds 2 to 25 panels. Buttons suit a handful of options, while a dropdown keeps a long list compact and shows each panel's dropdown description.
Example use case: Create a multi panel with buttons for "General Support", "Technical Issues", "Bug Reports", "Billing", and "Partnership".