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4.3

Attaching Forms to Panels

Once you've created a form, attach it to a ticket panel:

  • Go to the panel you want to edit.
  • In the Setup step, pick the form under "Before a ticket opens".
  • Save the panel.
  • When users click the ticket button, they'll see the form first.

Answers are posted in the ticket and any uploaded files follow right after, so staff can see everything at a glance.